1. Introduction

These Terms and Conditions (“Terms”) govern your use of the bookswish.com including purchase of e-books. This website owned and operated by Giaematech S.R.L. with the details below:

Address: Bucharest, Sectorul 1, Strada TURDA, Nr. 127, Bloc 2, Scara E, Etaj 1, Ap. 199, Romania

Registered number: 49953158

Contact Number: +441268230297

(Monday to Friday 8 am to 6 pm excluding Bank Holidays)

By accessing and using the bookswish.com, you agree to comply with these Terms. If you do not agree with any part of these Terms, you must not use the bookswish.com and purchase e-books from us.

2. Use of the website

bookswish.com is intended for personal, non-commercial use only. You may not use this website for any illegal or unauthorized purpose.

You agree not to engage in any activity that disrupts or interferes with the functioning of the bookswish.com or its servers.

bookswish.com. reserves the right to modify, suspend, or terminate the website or any part of it at any time without prior notice.

3. Content

All content available on bookswish.com, is the property of Giaematech S.R.L. or its licensors and is protected by copyright laws.

You may only use the content for personal, non-commercial purposes. Any other use, including but not limited to reproduction, distribution, or modification of the content, is prohibited without prior written consent from Giaematech S.R.L.

4. Purchase flow:

• Click the login button to do the signup;
• Select the e-book(s) according to your preferences;
• Choose the currency you wish to pay;
• Proceed to checkout page filling all the required information and place the order;
• After successful payment, you will receive an email containing a PDF file(s) of the ordered e-book(s) to your registered email address, download and enjoy reading;

5. Purchases

bookswish.com offers e-books of different genres for downloading and reading. By making a purchase on the bookswish.com, you agree to pay the specified price for the selected e-books.

Giaematech S.R.L. reserves the right to change the pricing at any time without prior notice.

6. User Warranty

You confirm that you are at least 18 years old and have the legal right and ability to enter into this agreement and to use any debit or credit card used to purchase the Services. You also promise that all information you have provided is accurate and true. You authorize us to perform validation checks and authorization with the card issuer.

7. Obligation

You agree not to undertake any of the following actions:

1. a) Reverse engineer, or attempt to reverse engineer or disassemble any code or software from or on the Website or Services;
2. b) Violate the security of the Website or Services through any unauthorized access, circumvention of encryption or other security tools, data mining or interference to any host, user or network;
3. c) Use any materials for any commercial purpose, or any public display (commercial or non-commercial);
4. d) Modify or copy the materials;
5. e) Transfer the materials to another person or “mirror” the materials on any other server
6. f) Remove any copyright or other proprietary notations from the materials
7. Disclamer

We do not guarantee the accuracy, completeness, validity, or timeliness of information listed by us

We disclaim all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

We disclaim any warranty for likely results or reliability of using the materials on bookswish.com or otherwise relating to such materials or on any sites linked to this site.

We can make material changes to these terms and conditions from time to time, and we may notify you either by posting a notice of such changes on bookswish.com or via email communication.

bookswish.com is licensed to you on a limited, non-exclusive, non-transferrable, non-sub-licensable basis, solely to be used in connection with the Service for your private, personal, non-commercial use, subject to all the terms and conditions of this Agreement as they are applicable to the Service.

You acknowledge and agree that we are not responsible for addressing any claims you or any third party may have in relation to the website.

9. Exclusion of Liability

Giaematech S.R.L. shall not be liable for direct, indirect consequential or any other form of loss or damage that may be suffered by a user through the use of the bookswish.com including loss of data or information or any kind of financial or physical loss or damage, even if Giaematech S.R.L. or an authorized representative has been notified orally or in writing of the possibility of such damage.

In no event shall Giaematech S.R.L, nor its Owners, directors, employees, partners, agents, suppliers, or affiliates, be accountable for any indirect, incidental, special, eventful or exemplary costs, including without limitation, loss of proceeds, figures, usage, goodwill, or other intangible losses, consequential from (i) your use or access of or failure to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content attained from the Service; and (iv) any unlawful access and use of your account.

Due to the legislation in some jurisdictions where limitations on implied warranties or limitations of liability for consequential or incidental damages are not allowed, these limitations may not apply to you.

10. Payment

Prices displayed are in USD Dollar and EURO and inclusive of VAT where applicable. Payments on bookswish.com  are processed using a secure and verified payment gateway, with no sensitive financial information being passed through or stored in our website. The method of accepting payments is secure and processed using SSL encryption. By purchasing our services, you explicitly confirm that you clearly understand and agree to what you are purchasing and will not file any fraudulent dispute. In case of an attempt to file a fraudulent dispute or chargeback, Giaematech S.R.L has the right to terminate your account and/or to permanently ban your IP address. Furthermore, you confirm that you have the authorization to use the payment instrument including debit or credit card to make the purchase.

Giaematech S.R.L reserves the right to change prices for services at any time. Furthermore, we reserve the right to change prices listed on bookswish.com , and the right to change the amount of resources given to any plan at any time.

There is a tiered discount system for purchase at bookswish.com  which provides customers with escalating discounts based on their purchase history. Customers can avail of a 10 % discount on their second purchase, 13 % on their third purchase, 15 % on their fourth purchase, and so on, with a maximum discount of 30 %.

Additionally, company can offer a flat discount on any and all purchases any time at its own discretion.

11. Content and Amendments

We take care and time to try and ensure our website is as accurate as possible, both in terms of prices displayed and description of the services. However Giaematech S.R.L does not warrant that the materials appearing on bookswish.com will not any errors. Giaematech S.R.L may make changes to the materials contained on the website at any time without notice.

12. Third Party Links

We may occasionally post links to third party websites or other services on bookswish.com . You agree that we are not responsible or liable for any loss or damage caused as a result of your use of any third party services linked to from our website. Use of any such linked website is at the user’s own risk.

13. Privacy Policy

This Privacy Policy complies with European regulation 2016/679 and the relevant legislation of Romania and describes how Giaematech S.R.L collects, uses, stores, shares and maintains customers` personal information when they use our services through our website and explains customers data protection rights.

The data controller for your personal information is: Giaematech S.R.L

Address: : Bucharest, Sectorul 1, Strada TURDA, Nr. 127, Bloc 2, Scara E, Etaj 1, Ap. 199, Romania

Contact Number: +44 1268230297

We take your privacy seriously and use your personal data as further explained in this Privacy Policy. We are the “controller” of the personal data you provide to us.

You have the right to object to us processing your personal data for our legitimate business interests or for direct marketing purposes (including any related profiling).

Personal Data we may collect and why

Personal data is any information which identifies you personally whether directly (for example, your name) or indirectly (for example, information about your use of our products and services).

We may collect the following data about you:

Contact details: your name, email address, and telephone number so that we can contact you in response to an enquiry you make via our Site or in relation to the products and services that we have from time to time agreed to provide to you;

Correspondence: we collect any additional personal data you may provide to us from time to time if you contact us by email, letter or telephone, through our Site, by submitting a comment on our Site, or by any other means;

Survey responses: information from surveys that we use for research purposes, if you choose to respond to them;

Transaction details: we or our third party providers will collect information relating to transactions you carry out through our Site and for the purposes of fulfilling your orders;

Details of visits to the Sites: details of your visits to our Site, including, but not limited to, traffic data, location data and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

We do not store your debit/credit card details.

Cookies

What are Cookies?

We collect information about your use of our Site through cookies. Cookies are information that files stored on your computer, tablet or smartphone that help websites remember who you are and information about your visit. Cookies can help to display the information on our Site in a way that matches your interests. Most major websites use cookies.

What cookies are used on this Site?

The cookies we and our business partners use on our Site are broadly grouped into the following categories:

Essential – Some of the cookies on our Site are essential for us to be able to provide you with a service you have requested. An example of this could be a cookie used to enable you to log into your account on our Site or which allows communication between your browser and our Site. Our cookie preference cookie described in the section “How can I reject or opt out of receiving cookies?” is also an essential cookie. You may not be able to use our Site without these cookies.

Analytics – We use analytics cookies to helps us understand how users engage with our Site. An example is counting the number of different people coming to our Site or using a particular feature, rather than the total number of times the site or feature is used. Without this cookie, if you visited our Site once each week for three weeks we would count you as three separate users. We would find it difficult to analyze how well our Site was performing and improve it without these cookies.

User Cookies – We use cookies to improve your experience by remembering your preferences so we know how you like to use our Site. Examples of this would be remembering you so that you are served with the same content or to remember you when you come back to our Site.

Interest-Based Advertising – You will have noticed that when you visit websites you will be shown adverts for products and services you may wish to buy. The money made by website owners for showing third party adverts on their websites often pays for the cost of running the website and therefore usually allows you to use the website without having to pay a registration or usage fee. To try and ensure that the adverts you see are relevant to you third party cookies may be used to collect information about the types of things that interest you, for example websites you visit and the geography that you are based in. Having these cookies does not increase the number of adverts you will be shown, but simply makes the adverts you see more relevant.

How can I reject or opt out of receiving cookies?

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting, you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you use our Site. The “Help” menu of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

Third party cookies

Some of the cookies described in the “What Cookies are used on our Site” section above are stored on your machine by third parties when you use our Site. Third parties may also read cookies on your browser to collect information or to serve content or advertisements to you. We have no control over these cookies or how the third parties use them. They are used to allow that third party to provide a service to us, for example analytics. For more information on these cookies and how to disable them, please see:

Internet Advertising Bureau website at http://www.youronlinechoices.com/ where you will be able to opt-out of receiving Interest-Based Advertising cookies from some of the third parties listed below; and/or

If you want to know more about how cookies work and how to manage or delete them, visit the World Wide Web Consortium’s website.

How we use your personal data

We use your personal data for the following purposes:

-To provide you with the products and services you have requested

-We use your personal data to accept you as a new or returning customer to provide you with the products and services you have requested.

-To send you service communications, including in relation to changes to our Terms and Conditions.

-We use the contact details you have provided to us so that we can communicate with you about the products and services that we provide, including to let you know about major changes to those products and services or to the Terms and Conditions or to any related information.

-Direct marketing (including by third parties)

-If you have provided your consent or we otherwise have the right to do so, we may use your contact details to send you direct marketing and keep you informed of promotional offers by email, SMS, post or telephone relating to our products and services.

-You can unsubscribe from our direct marketing at any time by clicking the “Unsubscribe” link in any of our emails or by contacting us.

-Our trusted business partners would also like to use your name, email address, postal address and telephone number to inform you of similar products, services and promotional offers. We will only share your personal data with our partners where you have provided us with your consent to do so. You can unsubscribe at any time by clicking the “Unsubscribe” link in any of their emails or by contacting us.

-To track your usage of our website, communications, products and services

-We use cookies and similar technologies to track your activity on our Site so that we can provide important features and functionality on our Site, monitor its usage, and provide you with a more personalised experienced.

-To provide and improve customer support

-We use your personal data to be able to provide and improve the customer support we provide to you (for example, where you have questions about our products and services).

-To maintain our records and improve data accuracy

-As any other business, we process personal data in the course of maintaining and administering our internal records. This includes processing your personal data to ensure that the information we hold about you is kept up to date and accurate.

-To respond to enquiries, complaints and disputes

-We use the personal data we hold about you to help us respond to any enquiries or complaints you have made, or deal with any dispute which may arise in the course of us providing our products and services to you, in the most effective manner.

-To investigate, detect and prevent fraud and comply with our legal obligations

-In certain circumstances, we use your personal data only to the extent required in order to enable us to comply with our legal obligations, including for fraud detection, investigation and prevention purposes. This may require us to provide your personal data to law enforcement agencies if they request it.

Legal grounds for processing

Data protection law requires us to only process your personal data if we satisfy one or more legal grounds. These are set out in data protection law and we rely on a number of different grounds for the processing we carry out. These are as follows:

Consent

In certain circumstances, we process your personal data after obtaining your consent to do so for the purposes of:

sending you marketing communications about our products and services;

sharing your name, email address, postal address and telephone number with our trusted business partners so that they may market to you about their own similar products and services;

conducting marketing research;

Necessary for the performance of a contract and to comply with our legal obligations

It is necessary for us to process your basic contact details, payment details for the performance of the Terms and Conditions. In particular, we rely on this legal ground to:

provide you with the products and services;

communicate with you about the products and services that we provide to you, including to let you know about major changes to those products and services or to the Terms and Conditions or to any related information;

provide and improve customer support

If you choose not to give some or all of the aforementioned information to us, this may affect our ability to provide our products and services to you.

In certain circumstances, we also use your personal data only to the extent required in order to enable us to comply with our legal obligations, including to detect, investigate and prevent fraud.

Necessary for the purposes of our legitimate business interests or those of a third party

It is sometimes necessary to collect and use your personal data for the purposes of our legitimate interests as a business, which are to:

provide you with products and services that are as useful and beneficial as possible, including by personalizing our contact with you and making sure we tell you about all the offers that are relevant to you;

better understand our customer base so that we can improve our products and services and marketing activities (which could also benefit you);

comply with our contractual obligations to third parties;

develop and improve our Site to enhance the customer experience;

train our staff so that we can provide you with a better customer service;

respond to any enquiries or complaints you have made, or deal with any dispute which may arise in the course of us providing our products and services to you; and

to ensure that content from our Site is presented in the most effective manner for you and for your computer;

ensure effective operational management and internal administration of our business, document retention, compliance with regulatory guidance and exercise or defence of legal claims.

Where we think there is a risk that one of your interests or fundamental rights and freedoms may be affected we will not process your personal data unless there is another legal ground for us to do so (either that we have obtained your consent to the processing or it is necessary for us to perform our contract with you or to comply with our legal obligations).

Who we share your personal data with

We may provide your personal data to our suppliers and service providers, who provide certain business services for us and act as “processors” of your personal data on our behalf. In addition, we may disclose your personal data if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to protect the rights, property, or safety, of our business, our customers or others. This includes, in specific cases, exchanging information with other organizations for the purposes of fraud protection.

In some cases, the personal data we collect from you may, for the purposes set out above, be transferred outside the European Economic Area (EEA) and such destinations may not have laws which protect your personal data to the same extent as in the EEA. We are required by data protection law to ensure that where we or our “processors” transfer your personal data outside of the EEA, it is treated securely and is protected against unauthorized access, loss or destruction, unlawful processing and any processing which is inconsistent with the purposes set out in our Privacy Policy. We take appropriate steps to ensure that recipients of your personal information are bound to duties of confidentiality and we implement appropriate measures to ensure your personal information will remain protected in accordance with this Privacy Policy, such as standard contractual clauses.

How long we keep your personal data for

We retain your personal data for no longer than is necessary for the purposes(s) for which it was provided. What this means in practice will vary between different types of data. When determining the relevant retention periods, we take into account factors including:

legal obligation(s) under applicable law to retain data for a certain period of time;

statute of limitations under applicable law;

potential or actual disputes; and

guidelines issued by relevant data protection authorities.

Otherwise, we securely erase your personal data from our systems when it is no longer needed.

Your Rights

If you are a resident of the EEA, you have the following data protection rights, which you can exercise at any time by contacting us at (email address).

-The right to access, correct, update or request deletion of your personal information.

-The right to object to processing of your personal information when it is based on our legitimate interests.

-The right to ask us, in some situations, to restrict processing of your personal information or request portability of your personal information.

-The right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you.

-If we have collected and process your personal information with your consent, then you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent

-The right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

If you are aware of changes or inaccuracies in your information, you should inform us of such changes so that our records may be updated or corrected.

14. Applicable Law

THESE TERMS AND CONDITIONS, ITS SUBJECT MATTER AND ITS FORMATION (AND ANY NON-CONTRACTUAL DISPUTES OR CLAIMS) ARE GOVERNED BY ROMANIA LAW. YOU AND GIAEMATECH S.R.L AGREE TO THE EXCLUSIVE JURISDICTION OF THE COURTS OF ROMANIA.

15. Refunds

Users may place a request for a full refund within the first 30 days of their purchase at www. bookswish.com in case if they received a product different from the ordered. Approved refund will be provided using the same payment option which the purchase was made with within 7 days after the receiving of the request and completing certain due diligence and due process.

16. Cancellation

Customer has a right to request a cancellation of the order only in the case where the order has not yet been accepted for processing (meaning, the payment for the order has not been received, or the delivery of the order has not started yet).

The order cannot be cancelled once the client starts to receive the ordered services.

17. Termination

We may terminate this agreement with you at any time for any reason, with or without cause. Giaematech S.R.L specifically reserves the right to terminate this agreement if you violate any of the terms outlined herein, including, but not limited to, violating the intellectual property rights of us or a third party, failing to comply with applicable laws or other legal obligations. If you have registered for an account with bookswish.com , you can also terminate this agreement at any time by contacting us at support@bookswish.com  and requesting termination. At the termination of this Agreement, any provisions that would be expected to survive termination by their nature shall remain in full force and effect.

18. Shipping

No physical product will be shipped by Giaematech S.R.L to the customer.

The delivery of your order will be initiated immediately after your payment is confirmed. You also have a right to ask Giaematech S.R.L to provide a confirmation of the completion of your order.

All the services bought through www. bookswish.com  are delivered by Giaematech S.R.L

Contact Number: +44 1268230297

E-books purchased from bookswish.com will be delivered electronically to the email address provided at the time of purchase. You are responsible for ensuring that the email address you provide is accurate and up to date. Once an e-book has been delivered, no refunds or exchanges will be provided.

19. Miscellanious

We reserve the right to modify, suspend or withdraw the whole or any part of our service or any of its content at any time without notice and without incurring any liability to you.

It is your sole responsibility to observe changes in the Terms and Conditions.

We can’t guarantee the continuous, uninterrupted or error-free operability of the services.

20. Severance

If any part of the Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Terms and Conditions and shall not affect the validity and enforceability of any of the remaining provisions.

21. Waiver
    No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.
22. Support
    We aim to provide our users with exceptional level of support. For any sales or technical questions email us at support@bookswish.comor contact us on +44 1268230297. Customer support team will respond in 24 hours after receiving your query.

1. Contact Information

If you have any questions or concerns about these Terms, please contact us at support@bookswish.com  or call on +44 1268230297